Let's Talk Performance

Questions about an order, a formula, or working with us? Real humans read every message — we reply within 24 hours, Monday–Friday.

Email Us

info@optimisehealth.shop

Fastest way to reach our team

Response Time

Under 24 Hours

Mon–Fri, 9am–5pm (UK time)

Order Help

Include Your Order #

Found in your confirmation email — it speeds everything up

Social Media

@optimise__health

Training tips, drops & behind the scenes

Send Us a Message

Fill in the form below and we'll get back to you within one working day.

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Reporting an order problem? Include your order number above for the fastest fix.

Quick Answers

Most questions are answered here — instantly.

Orders are dispatched within 1–2 working days, then typically arrive in 2–3 working days with tracked courier. You'll receive tracking by email the moment your order ships.

Check the tracking link in your dispatch email first. If tracking hasn't updated for 48 hours or something looks wrong, message us with your order number and we'll chase it with the courier.

Unopened items can be returned within 30 days of delivery. Email us with your order number and we'll arrange it. For safety reasons we can't accept opened supplements.

Yes. Every batch is quality-checked and we're happy to answer ingredient or labelling questions — just drop us a message with the product name.

We do — for gyms, retailers and creators. Choose "Wholesale & Partnerships" in the form and tell us a little about your business or audience.

Faster replies, guaranteed Messages with an order number and the email used at checkout get resolved in a single reply, most of the time. Our team answers in the order messages arrive.

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